Consultwise LLC (Software4.net) Information Security Policy
Effective Date: June 11, 2025
Updated On: 8:45 PM
Version: 1.0
1. Introduction and Purpose
Consultwise LLC (Software4.net) is committed to protecting the confidentiality, integrity, and availability of all information assets, including client data, intellectual property, and operational information.
As a global provider of critical services, the company provides services-
Website Development
Website Management
Digital Marketing
Search Engine Optimization
Salesforce implementation
QA Testing
We recognize that robust information security is paramount to our success, client trust, and compliance with international regulations.
This Information Security Policy outlines the fundamental principles, responsibilities, and practices that govern our approach to information security across all operations, technologies, and personnel.
The primary purpose is to establish a secure environment for our operations and to safeguard sensitive information from unauthorized access, use, disclosure, disruption, modification, or destruction.
2. Scope
This policy applies to all Consultwise LLC (Software4.net) employees, contractors, partners, and any third parties who access, process, store, or transmit information on behalf of the company, regardless of their location (USA, worldwide, or remote). It covers all information assets, including but not limited to:
Client data (e.g., website content, marketing campaign data, CRM records, test data)
Company intellectual property (e.g., code, methodologies, business strategies)
IT infrastructure (e.g., networks, servers, workstations, cloud environments)
Software applications and platforms utilized in service delivery (e.g., Salesforce, testing tools, content management systems)
Physical facilities where information assets are processed or stored.
3. Core Security Principles
Consultwise LLC (Software4.net) adheres to the following core principles of information security:
Confidentiality: Ensuring that information is accessible only to authorized individuals or systems.
Integrity: Maintaining the accuracy and completeness of information and its processing methods.
Availability: Ensuring that authorized users have timely and reliable access to information and resources.
Privacy: Protecting the personal data of individuals by following applicable data protection laws and best practices.
4. Areas of Policy
4.1. Data Security and Protection: All sensitive data, particularly client data involved in website services, digital marketing, Salesforce, and QA testing, must be classified, handled, and protected according to its sensitivity level. Encryption will be employed for data both at rest (e.g., stored on servers and databases) and in transit (e.g., over networks and APIs). Data retention policies will adhere to legal and contractual obligations. Regular data backups will be performed and tested to ensure recoverability.
4.2. Access Control: Access to Consultwise LLC (Software4.net) systems, applications, and data will be granted strictly on a "least privilege" and "need-to-know" basis. User authentication will employ strong passwords and multi-factor authentication (MFA) where feasible. Access rights will be reviewed periodically and revoked promptly in the event of role changes or termination of employment.
4.3. Network Security: Our networks are protected by industry-standard security measures, including firewalls, intrusion detection and prevention systems (IDS/IPS), and regular vulnerability assessments. Network segmentation will be implemented to isolate critical systems and sensitive data, ensuring the protection of these assets. Secure configurations will be maintained for all network devices to ensure optimal security.
4.4. System Security: All systems, including servers, workstations, and software, will be maintained with up-to-date security patches. Anti-malware solutions will be deployed and regularly updated to protect against malware threats. Secure system configurations will be enforced to minimize vulnerabilities. Development and QA environments will be adequately separated from production systems to prevent unintended impacts.
4.5. Personnel Security: All Consultwise LLC (Software4.net) personnel will undergo background checks as appropriate for their roles and access levels. Comprehensive security awareness training will be provided to all employees and contractors upon onboarding and annually thereafter. All personnel are required to sign confidentiality agreements and adhere to this policy.
4.6. Incident Response: A formal incident response plan is established to detect, assess, contain, eradicate, recover from, and conduct post-incident analysis of security incidents. All personnel are responsible for promptly reporting any suspected security incidents or vulnerabilities to the designated security team.
4.7. Vendor and Third-Party Security: Consultwise LLC (Software4.net) recognizes the security risks associated with third-party vendors and partners. We will conduct due diligence, assess security postures, and establish contractual agreements that ensure third parties handling our or our clients' data adhere to security standards commensurate with our own.
4.8. Business Continuity & Disaster Recovery: Plans are in place to ensure the continued availability of critical services and data in the event of unforeseen disruptions or disasters. These plans are regularly reviewed and tested to ensure their effectiveness.
4.9. Legal Compliance: Consultwise LLC (Software4.net) is committed to complying with all applicable information security and data privacy laws, regulations, and industry standards in the United States and worldwide. This includes, but is not limited to, considerations for the GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other relevant data protection frameworks, particularly concerning the nature of our services (e.g., handling client data for marketing campaigns, website analytics, and CRM systems).
5. Policy Enforcement and Review
Adherence to this Information Security Policy is mandatory. Violations may result in disciplinary action, up to and including termination of employment or contract, and may also lead to legal prosecution. This policy will be reviewed at least annually, or more frequently as necessary, to address changes in business operations, technology, or regulatory requirements.
6. Contact Information
For any questions regarding this policy, to report a security incident, or to provide feedback, please get in touch with the Consultwise LLC (Software4.net) Security Team at [[email protected]] or [+14048848845/ +16783335643].[190 Bluegrass Valley Pkwy. Alpharetta, GA 30005]